From insight and strategy, to design and delivery. Improving existing products or inventing new ones.
Designing the front-stage experience and the back-stage processes you need to deliver on your service promise.
Discovery research, co-design, concept testing, usability testing and everything in between.
Training, mentoring and coaching for teams adopting user-centred and agile approaches.
Client: Evora Global
Client: Torfaen CBC
The Panda team has assisted us in designing services that help us manage demand whilst promoting and improving the service user's experience. They've been very solution focussed and have adapted to various challenges along the way. I would highly recommend their services.
Jason O'Brien, Head of Children's Services, Torfaen County Borough Council
Posted: 18 August 2023 by Alastair Lee
What does good collaboration on product and service design look like?
Posted: 21 July 2023 by Alastair Lee
It's not always possible to follow the perfect user-centred design process. As designers and product people we need to be resourceful and make…
Posted: 28 November 2022 by Alastair Lee
The term 'user-led' implies that the product team is led by what users say they want. In this post Alastair explains why that's dangerous, and…
Posted: 13 July 2022 by Liz Roberts, Product Manager at GripAble
How does user-centred design differ from more traditional consulting methods? In this post Liz Roberts, Product Manager at digital health start-up…