From insight and strategy, to design and delivery. Improving existing products or inventing new ones.
Designing the front-stage experience and the back-stage processes you need to deliver on your service promise.
Discovery research, co-design, concept testing, usability testing and everything in between.
Training, mentoring and coaching for teams adopting user-centred and agile approaches.
Before Alastair joined us we were a development team without a Product Manager and a company with no formal user-centred process in place. He not only mentored me through a transition into becoming a full-time Product Manager, but our entire approach and philosophy to product development changed.
Nik Martin - Product Manager, Much Better Adventures
Digital transformation and service design for local and central government.
Designing digital services to support people in managing their money.
User research and service design to help organisations deliver on their mission.
The Panda team asked very useful strategic questions for products that are in the embryonic stage, considering not just users but the business viability.
Julius Baghdadi - Director, Octopus Energy Hatchery