Product Panda Ltd. (trading as Panda Associates) takes your privacy seriously. This page describes what data we collect on this site and what we do with it.
Who we are
Product Panda Ltd. is responsible for the personal data described here. We're registered in England and Wales, company number 08823879, at Edinburgh House, 1-5 Bellevue Road, Clevedon, BS21 7NP. For anything about your data, email hello panda.associates.
When you get in touch
If you email us, we keep your message and email address so we can reply. If you book a call, Google Calendar takes your name and email address to set it up. We use them only to talk to you about your enquiry and any work that follows.
Our lawful basis is our legitimate interest in replying to people who contact us. If you're asking us to work with you, it's taking the steps you've asked for before a contract.
Cookies
This site sets no cookies and stores nothing on your device, so there's nothing to agree to.
Analytics and server logs
We don't use analytics or tracking of any kind. Our hosting provider keeps server logs, which include your IP address, for up to 30 days. We use them only to keep the site running and secure, which is our legitimate interest.
Who else handles your data
We don't sell your data or pass it to anyone for marketing. It's held by the services we use to run the business: Google for email and calendar, and Render, which hosts this site. Some of them process data outside the UK. Where they do, it's protected by safeguards UK law recognises, such as adequacy regulations or standard contractual clauses.
How long we keep it
We keep your emails while we're in touch about work, and for up to two years after our last contact. If you become a client, we keep the records tax law requires, such as invoices, for six years. Server logs go after 30 days.
Your rights
You can ask for a copy of the personal data we hold about you. You can also ask us to correct it, delete it, limit or stop how we use it, or send it to you in a form you can reuse. Email hello panda.associates and we'll reply within a month.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office. We'd like the chance to put it right first.