Work
These case studies reflect the services we provide and the type of engagements we choose.
Building a software toolkit for heat pump installers
We helped a major energy data firm break into the green tech market, by co-developing an innovative AI-powered workflow for heat pump installers.
Streamlining triage in children's social care
We designed a new workflow that cuts inappropriate referrals to statutory social care by 66%, helping social workers focus on the cases that need them most.
Translating consultant expertise into SaaS revenue
We helped a global sustainability consultancy build client-facing software for the first time, enabling property managers to manage their emissions.
Revealing opportunities to improve conversion
We used targeted user research to help TravelLocal decide which of their many ideas for improving the booking journey to prioritise.
Testing consumer carbon-tracking propositions
We helped Octopus Energy Hatchery develop and test apps to help consumers reduce their environmental impact.
Aligning product strategy with user-needs
We helped Parmenion prioritise their product roadmap using insight drawn from discovery research.
Training teams to do product discovery
Through Catalyst’s Definition Program, we coached nine charities in defining, designing, and testing ideas for improving their digital services.
CharitiesCapability
Making it simple to report concerns about children
We delivered an online contact gateway that gathers sensitive information and routes concerns about children to the right service.
Bringing an early years strategy to life
We helped three local authorities to align on a shared strategy for Maternity & Early Years in their region and communicate it via a simple, user-friendly website.
Establishing the product mindset in a travel scale-up
We set up a new product team for success by establishing user-centred design, product management and governance frameworks.